Returns

Step 1

Find your order

Step 2

Select item(s) to return

Step 3

Confirm your Return

Step 4

Done

Click here for return policy details.

Return Policy

To be eligible for a return, merchandise must be in its original condition and packaging as received. Any alterations or damages will be identified by our return department. Items must not be tried on, used, or damaged in any way; otherwise, they will be returned to the customer. Additionally, the wig must be free from any odors or scents.

The customer is responsible for all shipping costs associated with returns. The return package must be postmarked within five (5) days of receiving the RMA number.

If "FREE SHIPPING" was selected during the original purchase, the cost of shipping will be deducted from the refund or store credit.

Non-Returnable Items:
  • Items marked as "No Exchange, No Refunds" are FINAL SALE and cannot be returned.
  • This policy is stated in your confirmation email and invoice.