FAQs

Do not use heat on Synthetic wigs, unless it is a Synthetic wig that is labeled “Heat Resistant”.

A Heat heat-resistant synthetic wig can be styled with low heat.
However, be advised, that once you wash the item it will return to its original style.

Human hair wigs can be styled with a low to medium-heat styling tool.
But limit the use of it. Keep in mind that excessive heat can speed up wear and tear damage to the hair so try to limit its use. Also, recommend using a heat treat thermal spray.

We suggest using a professional wig stylist for cutting.

Best Wig Outlet is not responsible for items damaged.

Wigs are not made to be worn while swimming or showering. Chemicals and salt can cause permanent damage to the fibers in your wig. The best option would be to wear a water-friendly shower cap or swimming cap and store your wig in a cool dry place.

We recommend washing your wig or hairpiece every 6-8 wears. We suggest using a professional wig cleaning service nearby for beginners.

1. Before washing your wig or hairpiece, gently remove any tangles with a paddle brush or a wide-tooth comb.

2. Hold the wig or hairpiece under cool running water. Gently lather the hair with a small amount of shampoo while making sure that the hair is traveling in the same direction.

• DO NOT rub hair as this may cause tangling.

3. Rinse thoroughly with cool water until water runs clear.

4. Wrap the wig or hairpiece in a towel and gently pat dry just enough to stop dripping.

5. Gently detangle hair using your fingertips.

6. Spray conditioning spray (3-5 pumps) keeping away from the base of the wig or hairpiece.

7. Allow the wig or hairpiece to air dry naturally by placing it on a wig stand or mannequin.

• DO NOT blow dry. The wig or hairpiece has to be in moderately damp condition; it shouldn’t be soaked or dripping everywhere.

8. Store your wig or hairpiece on a wig stand or mannequin to maintain the wig’s style best.

1. Before washing your wig or hairpiece, gently remove any tangles with a paddle brush or a wide-tooth comb.

2. Hold the wig or hairpiece under cool running water. Gently lather the hair with a small amount of shampoo while making sure that the hair is traveling in the same direction.

• DO NOT rub hair as this may cause tangling.

3. Rinse thoroughly with cool water until water runs clear.

4. Wrap the wig or hairpiece in a towel and gently pat dry just enough to stop dripping.

5. Gently detangle hair using your fingertips.

6. Spray conditioning spray (3-5 pumps) keeps away from the wig or hairpiece's base.

7. Allow the wig or hairpiece to air dry naturally by placing it on a wig stand or mannequin.

• DO NOT blow dry. The wig or hairpiece has to be in moderately damp condition; it shouldn’t be soaked or dripping everywhere.

8. Store your wig or hairpiece on a wig stand or mannequin to maintain the wig’s style best.

• Ultra-Petite: 18.5" - 19.5" around the head
• Petite: 19.5" - 21" around the head
• Petite/Average: 20.75" - 21.25" around the head
• Average: 21.25" - 22" around the head
• Average/Large: 22" - 22.5" around the head
• Large: 23" around the head
• Extra Large: 23.25" - 24" around the head

For a more secure fit, every wig has adjustable Velcro or Hook straps which can adjust up to 1" larger or smaller.

The size of the wigs may be slightly different depending on the manufacturer of the wig.

Start at your front hairline. Measure around to the lower back of your
head by your neck, and then back around the other side to the starting
point.

Brush any existing hair away from your face.

For longer hair, pin it up so it is away from the front, sides, and nape of your head.

A wig cap will help keep it in place. Put your wig on from front to back.

Adjust the position so the front edge of the wig is just over your hairline.

Use the ear tabs on the left and right side to center your wig.

If your wig feels too tight or too loose, use the Velcro tabs at the back of the wig to adjust for the most comfortable fit.

Tuck in any stray hairs and that’s it.

Each wig is different. 

The determining factors include wig usage, standard wear and tear, storing the wig,  how you care for it, and even the weather you wear it. 

Following proper care instructions, proper storage, and product usage will assist in a wig lasting longer.

If the problem is on our end, we will reissue and replace the item for you. However, if it is damaged during transport, then the courier will be responsible for it. Please contact our customer service department within 24 hours of delivery if you have more questions about your order.

Medical wigs are specifically made for those experiencing hair loss from chemotherapy, cancer treatment, alopecia, medications, or other forms of illness. We suggest higher quality cap constructions that are 100% Hand-tied Monofilament.

Many do. 

With multiple wigs, you can be prepared for practically any occasion. 

Following proper care instructions, proper storage, and product usage will assist in a wig lasting longe

Synthetic wigs cannot be dyed. We suggest using a professional wig stylist for resetting, and coloring (Human Hair only) as you do not treat it the same as “real hair’.

Best Wig Outlet is not responsible for items damaged during these processes.

We offer different types of cap construction.

You can choose from 100% hand-tied, lace front, monofilament, traditional, and others.

These will vary from wig to wig and person to person.

Here at Best Wig Outlet, we offer human hair wigs, synthetic hair wigs, and human hair blend wigs. 

A “monofilament wig” is one with fibers hand-tied to a fine, poly-silk mesh base. Additionally, thin, breathable fabric is placed around either the hairline or from the front to the crown. 

Lace front wigs are designed with a delicate lace base that mimics the appearance of the scalp, allowing for a seamless blend with your natural hairline.

Thus, it is difficult to detect whether or not you are wearing a wig.

Lace front wigs are a great solution for people who are dealing with premature balding, alopecia, hair thinning, or hair loss due to chemotherapy or other medical conditions.

Human hair is more versatile. You can customize it more effectively and efficiently.  Unlike synthetic hair, human hair can be styled and colored. Human hair also can last longer.

The best way to store your wig is on a wig stand. That will help your wig from becoming tangled and soiled between wearing and it helps to maintain your wig's style.

Store your wig in a clean place, away from dust, sources of high heat, and excessive humidity.

Human hair wigs are made from real natural hair. They are not made of synthetic fibers. Thus, they are high priced because people donate them. Human hair wigs have long been favored because of their natural appearance, versatility, and comfort.

Synthetic wigs on the other hand are ideal for those who want to avoid the hassle of styling. It is permanently set and ready to wear.

A wig is a full coverage unit as opposed to a hairpiece which could be a ponytail clip or elastic, partial wiglet, or integration.